FREQUENTLY ASKED QUESTIONS

Please contact us and we’ll be in touch! We’d love to help you find the best training options suited to your needs.

Please see our Gear Checklist located on the resources page.

Please see the rivers below for site specific information:

TULLY RIVER
The Tully River is in tropical Far North Queensland, where the water temperature is quite comfortable all year round. Wearing thermals or a light wetsuit, however, is recommended as there is lot of swimming required.

If you require prescription glasses, please attach a strap. Disposable contact lenses or prescription goggles are other suitable options. Please be aware there is a risk of losing/ damaging anything you bring on the river. We do not provide compensation for property damage.

FOR INDIVIDUALS (OPEN/ PUBLIC COURSES)

If the booking is cancelled by the client more than THREE WEEKS (21 days or more) prior to the course commencement, the full course fee will be refunded. After that, receive a 50% course credit. No refund will be given within 7 days of the course commencing.

FOR GROUP BOOKINGS (CLOSED/ PRIVATE COURSES)

If the booking is cancelled by the client more than ONE MONTH (30 days or more) prior to the course commencement, then the full course fee will be refunded. After that, receive a 50% course credit. No refund will be given within 14 days of the course commencing.

Oceania Rescue may need to cancel or change venues for the training in relation to safety and suitability for training purposes.

Oceania Rescue may need to cancel a course if minimum course numbers are not met.

For open/ public courses, Oceania Rescue requires minimum numbers of 6 pax. Maximum 12 pax. Course and location dependent.